Contact AE Jewelry
Submit your custom orders, inquire about existing creations, or speak directly with our artisan team. We look forward to working with you.
Concierge Hours
Dedicated client advisor assistance
Monday – Saturday: 9am – 7pm EST
Send a Message to the Atelier
Client Care & Policies
Our pieces feature delicate wirework and high-refraction crystals. We recommend putting your earrings on after applying perfumes, lotions, or hairspray. Clean gently using the provided microfiber cloth, and always store in the velvet pouch away from high humidity.
Yes. Every earring hook and post is fabricated from surgical-grade stainless steel wire or sterling silver-tone core with nickel-free protective finishes designed specifically for sensitive ears.
All orders over $50 receive complimentary insured worldwide shipping. Standard US delivery takes 2 to 4 business days. International delivery takes 5 to 8 business days. Each package includes tracking and signature verification.
You can use our Bespoke Atelier form or select "Submit Custom Order" in the form on this page. We accommodate custom quantities, matching palettes, and personalized gift tags.
Every single AE Jewelry order automatically comes packaged in our signature luxury presentation box tied with a satin ribbon at no additional cost. You can also specify a personalized handwritten gift note during checkout.